Dispute Resolution at Megapari

A dispute must be submitted directly to Megapari in written form through email. You should contact us within 10 days from the moment you notice a possible violation of your rights. Any documents that support your claim should be attached, as incomplete complaints are returned without examination. Bet calculation claims related to Cyber Live titles follow a separate rule and must reach us within 72 hours after the game ends. A seal form on the website megapari.com may also be used if you prefer to submit the complaint through your account.

Our support team prepares a detailed response within 30 days of the date we receive your complaint. If we need extra information, the review period extends until all required details arrive. Each case is handled individually and verified against our internal records, event data, and betting rules that apply to the situation.

When different sources publish inconsistent results for the same event, and those sources contain clear mistakes, Megapari determines the correct outcome based on reliable grounds. Disputes without precedent follow a final decision set by the bookmaker after examining all evidence. You may contact the Anjouan gaming authority only if you believe that Megapari in Bangladesh breached the conditions of its license. All matters related to payouts, account status or technical delays should always be addressed to us first, since we hold the data required for a complete evaluation.